Answers
Questions worth asking
before you switch
The things clinic owners actually want to know. If yours isn’t here, a real person will answer it on your demo call.
Both. Nexus combines charting, e-prescribing-ready notes, scheduling, billing, and a patient portal in one record. Because the modules share the same patient data, a visit you book flows straight into the chart and onto the claim without re-entering anything.
Most independent practices are live within five business days. Our migration team moves your patient demographics, appointment history, active balances, and document files. You keep working in your old system until the moment you go live, so there is no gap in care.
Yes. Nexus is built for HIPAA from the ground up, with encryption in transit and at rest, role-based access controls, and complete audit logging. We are SOC 2 Type II audited and will sign a Business Associate Agreement before you store any patient data.
On the Group and Network plans, yes. Nexus runs real-time eligibility checks, scrubs claims before submission, routes them through your clearinghouse, and flags denials with the reason code so your biller can fix and resubmit in minutes rather than days.
Pricing is per active provider, per month, with no per-claim fees, setup charges, or long-term contract. Add or remove providers whenever your staffing changes and your bill adjusts on the next cycle. Support staff and front-desk logins are always included at no extra cost.
Yes. The patient portal lets people request appointments, complete intake and consent forms before they arrive, message your staff securely, and pay outstanding balances online. Completed forms drop directly into the chart, so the front desk is not retyping anything.
Every plan includes support from people who have worked in clinics, not a generic call center. Solo plans get email support, Group plans get priority response, and Network plans get a named success manager who knows your setup. Migration help is always included.
Still deciding?
Bring your trickiest scheduling or billing scenario. We’ll show you exactly how it works in Nexus.
Book a demo